Skip to content

Privacy Policy

Last updated: 29 September 2026

Velox Pi (“we”, “us”) is a software development company registered in New Zealand. We take your privacy seriously and comply with the New Zealand Privacy Act 2020. This page explains, in plain language, what information we collect when you use veloxpi.com, why we collect it, and the choices you have.

What we collect

Information you give us. When you submit our contact form, we collect your name or company name, email address, and the description of your requirement. If you email us directly, we hold that correspondence.

Technical information. Like almost every website, our hosting provider automatically records basic technical logs (such as IP address, browser type, and pages requested) to keep the site secure and reliable.

Advertising measurement. We use the Google tag to measure visits from our Google Ads campaigns and successful business enquiry submissions. Google may process device and browser information, page URLs, advertising click identifiers and cookies for this purpose. Our business enquiry conversion event does not include the name, email address, address or message entered in the form. Stak support submissions are not counted as business enquiry conversions.

Why we collect it

We do not sell your information. We use advertising measurement to understand the effectiveness of our own campaigns.

Where it is stored and who processes it

We use reputable service providers to run our business. Contact form submissions are delivered to our email, hosted by Zoho Mail. Our website is hosted on Vercel, and Google provides advertising measurement. These providers may store data on servers outside New Zealand; we choose providers with strong security practices and use them only to operate our services.

Advertising choices

You can manage or block cookies through your browser settings and manage Google advertising preferences at Google My Ad Center. Blocking advertising tools does not prevent you from sending an enquiry. For information about Google's processing, see How Google uses information from sites that use its services.

How long we keep it

We keep enquiry correspondence for as long as needed to handle your enquiry and any resulting engagement, and for a reasonable period afterwards for record-keeping. We delete personal information we no longer need.

Your rights

Under the Privacy Act 2020 you may ask to access or correct the personal information we hold about you. You may also ask us to delete information we no longer need; we will consider that request alongside our legal and record-keeping obligations. Email contact@veloxpi.com and we will respond promptly. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

Client project data

When we build software for clients, we may handle personal information belonging to the client's customers. We process such data only under the client's instructions and the terms of our engagement agreements, and we return or delete it when the engagement ends.

Changes to this policy

If we change this policy, we will update this page and the date at the top. Significant changes will be noted clearly.

Contact

Questions about privacy? Use our contact form or the email address in “Your rights” above.